Accessibility
For elderly pilgrims and the families caring for them

Wheelchair & accessibility.

Every Hajj and Umrah rite is valid from a wheelchair. Most families don't know what's available until they arrive.

The most important thing to know

Wheelchair pilgrimage is fully valid.

Tawaaf, sa'i, wuquf at Arafat, Muzdalifah, stoning the jamarat, and the farewell tawaaf can all be performed from a wheelchair without affecting the validity of your Hajj or Umrah. This is the consensus of all four Sunnī schools.

You may stone by proxy (have someone throw on your behalf) if you cannot reach the jamarat — a long-standing concession in the four schools for the elderly, ill, and pilgrims with mobility limitations.

Free wheelchairs at the Haram

Pick-up locations

Saudi Hajj services provide free manual wheelchairs at these gates of Masjid al-Ḥarām. Bring your passport or Nusuk card. Return at any gate.

King Abdul Aziz Gate
Gate 1
King Fahd Gate
Gate 74
Ajyad Gate
Gate 5
Bab al-Salam
Gate 24
Tawaaf on the upper level

Dedicated wheelchair Mataf

The upper Mataf level has a wide, smooth circular path reserved for wheelchair tawaaf. Quieter, no crowd pressure, accessible by elevators at every major gate. Same direction (counter-clockwise), same seven circuits, same dua at the Black Stone — just with more breathing room.

A full circuit on the upper level is ~1.4 km vs ~1.2 km at ground level — slightly longer, much calmer.

Electric carts — Tanaqol

Book through the Tanaqol app

Single-seat electric scooters available throughout the Haram. Book and pay through the Tanaqol app (Saudi-only payment methods accepted; Apple Pay works).

Single-seat scooter · tawaaf onlySAR 57.50
Single-seat scooter · tawaaf + sa'iSAR 115
Double-seat scooter · tawaaf onlySAR 115
Double-seat scooter · tawaaf + sa'iSAR 230
Sa'i with mobility limitations

Dedicated wheelchair lane

The sa'i corridor between Safa and Marwah has a wide central wheelchair lane. The two green markers (where men customarily jog) are not required for anyone using a wheelchair. Seven trips, same niyyah.

At Arafat & Muzdalifah

Wuquf in a wheelchair is valid

Stay within the Arafat boundary from Dhuhr to sunset — whether you're walking, sitting, in a wheelchair, on a bus, or in your tent. Same for Muzdalifah and Mina. Stoning by proxy is permitted; many groups arrange this for elderly pilgrims as a standard service.

Telling your family

Most pilgrims arrive at the Haram not knowing what wheelchair services are available. The information lives on Saudi Hajj services pages but is not surfaced in pre-trip materials. If you're traveling with an elderly parent, plan the wheelchair logistics into your daily schedule before you arrive — not after the first long walk.